Return and Refund Policy
Last Updated: 01 Sept 2026
Because our offerings include both digital services and physical products, our return and refund guidelines are categorized below to ensure clarity.
Please read this policy carefully before purchasing a subscription, booking a workshop, or buying a physical item.
1. Meditation Workshops and Live Sessions
When you book a spot in a live meditation workshop or specialized session, you are reserving a limited space.
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Cancellations by You: To receive a full refund, you must cancel your booking at least 24 hours before the scheduled start time of the workshop. Cancellations made after this window will not be eligible for a refund.
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Rescheduling: If you cannot attend a session, you may request to transfer your registration to a future workshop of equal value, provided you notify us at least 24 hours in advance.
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No-Shows: If you do not attend a booked workshop and fail to notify us in advance, no refund or credit will be issued.
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Cancellations by Us: In the rare event that Gjanahata must cancel a workshop, you will be notified immediately and offered the choice of a full refund or a credit toward a future session.
2. Meditation Subscriptions
Our subscription plans provide ongoing access to our meditation sessions and digital content.
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Cancellation: You can cancel your subscription at any time through your account settings or by contacting our support team.
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Billing Cycles and Access: Cancellation will stop all future recurring payments. However, you will continue to have full access to your subscription benefits until the end of your current paid billing cycle.
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No Pro-Rated Refunds: We do not offer refunds or credits for partial subscription periods, unused sessions, or accidental renewals. Please ensure you cancel before your next billing date if you do not wish to continue.
3. Physical Merchandise (Store Items)
For any physical products purchased through our website, standard return policies apply.
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Standard Return Window: You have 10 days from the date of delivery to return a physical item.
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Eligibility: To be eligible for a return, the item must be unused, unworn, and in the exact condition that you received it. It must also be in the original packaging.
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Non-Returnable Items: For hygiene and safety reasons, certain physical items cannot be returned (e.g., personalized items, opened personal care items, or perishable goods). Digital downloads and gift cards are also final sale.
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Exchanges for Damaged Goods: If a physical product arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item. We will gladly replace it at no additional cost.
4. The Refund Process
If your request for a return or cancellation is approved based on the terms above, your refund will be processed as follows:
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Inspection and Approval: For physical goods, we will notify you once we have received and inspected your return. For workshops, we will confirm your cancellation via email.
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Crediting Your Account: Approved refunds will automatically be applied to your credit card or original method of payment.
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Processing Time: Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or credit card issuer’s processing times.
5. Return Shipping Costs (Physical Items)
If you are returning a physical product for reasons other than damage or a fulfillment error on our part, you will be responsible for paying your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your total refund.
6. Contact Us
If you have any questions about canceling a subscription, rescheduling a workshop, or returning an item, please reach out to our support team: